Charlotte 704.821.0882 | Raleigh 919.741.5577 | Boone 828.355.5912 SC 803.610.4510 | Greensboro 336.664.8172 | Hickory 828.759.5820

Charlotte 704.821.0882 | Raleigh 919.741.5577 

Boone 828.355.5912 SC 803.610.4510 

Greensboro 336.664.8172 | Hickory 828.759.5820

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If you have an Emergency, Please Call Now!

There is

little more devastating than a disaster causing damage to your home. Whether it’s severe weather, fire damage, mold, vandalism, smoke, or any other type of destruction, you can trust us to restore, repair and return your property, and your life, back to normal as soon as possible.

SpangleR specializes in AfteR.

SpangleR’s team of highly-trained technicians, skilled trades, and helpful, caring office staff will be there to guide you every step of the way through your restoration process. We are both fortunate and proud to have helped many customers through similar situations, and we’re here to assist you with your restoration, no matter what size, quickly, professionally, and most importantly, to your satisfaction.

SpangleR partners with you through the entire repair process, from Start to Finish

1. communication

The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.

2. services/mitigation

Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.

3. estimates

SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also set up at this time.

4. reconstruction

The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.

5. payment

Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be set up on a payment draw schedule. We can help you through this paperwork process.

6. warranty

Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.

SpangleR Results

Once the location and source of the water is located and stopped, a plan to extract, dry and repair is the next important step in preventing it from happening again. With most water damage, it’s imperative to remove the water and start the drying process to keep mold from forming and stop further damage.

SpangleR Recognizes

Various surfaces, structures and contents require different drying methods. Our tailored approach to your specific water damage restoration needs creates optimal conditions to return the affected area. When the water extraction and drying is complete, an estimator will assess the water damage and provide an estimate for the repairs.

SpangleR Transforms

Trust our trained and certified technicians to restore chaos to calm. Our expertise in water damage mitigation and restoration returns your home and belongings to their pre-existing condition, or better. You can trust SpangleR. because trust matters™

BECAUSE
TRUST MATTERS

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Water heater expansion tank burst on Saturday morning. My insurance company contacted Spangler in Raleigh and Austin was there by early afternoon setting up dehumidifiers and air handlers on three floors. James came Monday morning to check the status, rearrange machines, and demo areas that were not drying. Without any assistance, he worked throughout the day and came by twice later in the week to make sure all was well. Austin came back on Friday removing the machines once my home was completely dried out. Both James and Austin were polite, professional, and helpful–especially when I didn’t even know the questions to ask.

Julie Brown