Contents Restoration Charlotte
If your home is your haven, and disaster strikes, it’s not only your home that can be affected, your contents can be as well. SpangleR are Charlotte’s most trusted experts at restoring contents when they have been damaged. We guarantee a professional service that Charlotte residents and businesses trust. With over 20 years experience in Charlotte and surrounding suburbs, we are the restoration company you need to call if the contents damaged are of importance. You can trust SpangleR to get the job done right the first time every time!
Trust SpangleR to take care of every little detail, from your décor to the rugs on the floor. We know the little things that make a house a home are just as important as your home itself. We are one of Charlotte’s most popular contents restoration companies for a reason
SpangleR partners with you through the entire repair process, from Start to Finish
The first and most important factor, in our pursuit to earn trust in each of our contents restoration projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
Mitigation is the process of stopping further damage from occurring. Once your contents are secure in Charlotte, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also setup at this time.
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be setup on a payment draw schedule. We can help you through this paperwork process.
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.
We’re trained specialists in fire, water and storm damage restoration, mold removal, and much more for residential and commercial properties. Our locations in Charlotte, Raleigh and Boone allow us to service most of North and South Carolina. We partner with all major insurance companies for your convenience and peace of mind.
We specialize in AfteR