FIRE DAMAGE RESTORATION
Fire and the resulting smoke and water damage to your home and property is both devastating and overwhelming. Trust our damage-restoration specialists to inspect and evaluate your circumstances and guide you through every step of the process.
We have the experience, expertise, equipment and the manpower to effectively respond and repair your resulting damage. No matter what time or the size of the work to be done, we offer 24-hour emergency and full restoration services, and have over 50 years of experience dealing with fire damage restoration in the Carolinas.
Every fire is different, even the smallest fire can cause significant damage. Trust our trained staff to arrive promptly, survey and determine the extent of the damage. We then offer and provide the next steps to getting your home and property secured, through board up, and/or structural stabilization.
Your home will be in the hands of certified, highly-skilled technicians, who will use equipment and techniques to contain and remove smoke odor, remove soot residue, and efficiently remove the water from fire extinguishing efforts. Before reconstructions starts, we provide pack-out services, thorough cleaning and secure storage for your belongings.
SpangleR specializes in AfteR, and while you’ve suffered damage to your home, you can trust SpangleR to return your home to the its’ pre-fire condition, because trust matters™
SpangleR partners with you through the entire repair process, from Start to Finish
The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also setup at this time.
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be setup on a payment draw schedule. We can help you through this paperwork process.
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.
Smoke and Fire Damage Restoration Services in Charlotte NC!
We Work with Your Insurance Company to Make Fire Damage Repair in Charlotte, NC as Simple as Possible.
Having a fire in your home or business is one of the most stressful and potentially damaging situations a person can go through. While common sense tells us some things to do and not to do during and after a fire, there are many pitfalls regarding fire damage repair that can only be avoided through experience. Spangler Restoration has the experience to know all the steps from those first moments through the fire damage repair process to complete restoration. Make us your first call — after the fire department, of course!
We have experts available 24/7 to walk you through those first critical steps that safeguard against further damage and keep your family safe. Fire damage repair begins by salvaging what can be saved and discarding the things that cannot. Our experts can advise about those things that may look okay, but are in fact not useable because of the fire, the heat of the fire, the smoke from the fire, or the water from extinguishing the fire. An example would be canned foods that may not have been scorched, but are still inedible due to the high heat.
There are a number of components behind fire damage repair that typical disaster cleanup crews do not address, but Spangler Restoration handles every time. For example, we use industrial-grade water extractors and dehumidifiers to remove the water and follow up with disinfectants and antimicrobials to prevent mold and mildew. As a fully licensed North Carolina general contractor, we can completely rebuild your Charlotte, North Carolina home or business if necessary. We work with your insurance company for you, which makes the entire fire damage repair process as simple as possible.