Schools, County Sheriff Offices, and other such agencies find themselves in need of restoration and trauma damage situations. Whether man-made or natural, these types of disasters need special consideration and know how, so daily procedures and activity can continue with minimum down time or inconvenience.
The experts at SpangleR are available 24/7, and can address and tackle any situation, no matter how large. Getting the facility up and running again or the situation resolved so business can continue as usual.
Our trained and certified staff have the experience to evaluate any situation and determine the best course of action.
Once the damage is assessed, SpangleR experts will start the repair process, keeping in mind your situation, while serious, doesn’t have to affect your overall day to day business activity. Trust us to get the work done, allowing you to concentrate on business as usual.
Even as your business is still operating, our specialists will do their best to repair the damages, restoring your business back to its’ original state, if not better. No matter the size of your project, large or small, trust SpangleR to get the job done.
SpangleR partners with you through the entire repair process, from Start to Finish
The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also setup at this time.
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be setup on a payment draw schedule. We can help you through this paperwork process.
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.