Trauma Clean-Up, Charlotte, NC
As the processing of the accident or crime scene concludes, the trauma clean-up and restoration process can commence. In many cases, these sites have biohazard contaminants, such as blood, present, and in more unfortunate situations, dead bodies remain. These remains must be handled properly, not only out of respect, but also because improper handling can pose a safety risk to those involved in the clean-up process, as well as the area surrounding it.
Our professionals at Spangler Restoration respond immediately to calls for trauma clean-up, especially cases in which dead bodies are involved, using protective equipment, specialized training, and experience to safely clean crime and trauma scenes. Our technicians follow all protocols set forth by the EPA and OSHA to remove dead bodies and cleanse, decontaminate and sanitize a trauma clean-up scene for a clean and safe home or business.
Our focus is safety, as accident and crime scenes often involve harmful chemicals, bloodborne pathogens, and other dangers, which pose possible severe health risks to those nearby.
Our quick response time means there is a greater chance of mitigating the damage, preventing further damage from occurring, saving time, property and expense. When structural damage occurs, fast response ensures we can assess the situation, secure the property, which helps protect contents and prevent additional damage. Quick response can reduce the amount of demolition required and repairs needed to restore the structure.
Emergency situations have the potential to involve safety issues and possible contaminates, our specialists will ensure a safe environment and start clean-up procedures to contain and improve air quality. Depending on the damage suffered, we provide the following services: Roof tarping, board-up services, tree removal, and structural shoring.
We can’t control what was ‘before’. But we can control what comes after. We handle everything to minimize the trauma and inconvenience of clean-up and restoration and commit ourselves to making what is the likely the worst situation into the best experience possible.
SpangleR partners with you through the entire repair process, from Start to Finish
The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also setup at this time.
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be setup on a payment draw schedule. We can help you through this paperwork process.
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.
Dead-body trauma clean-up must be treated with utmost respect, empathy, and thoroughness.
In many cases, dead bodies remaining at a scene cause an unpleasant odor. Our team uses odor-removal practices which are environmentally safe while thoroughly sanitizing all areas affected by the odor. As part of this process, we can remove and discard compromised household or commercial items, such as flooring, carpeting, or drywall.
Our specialty trained team works 24/7 to provide the expertise necessary to cleanse, decontaminate and sanitize trauma/biohazard incidents properly for your home or business with expert training, extreme discretion, and compassion. For additional information about our emergency restoration services in Charlotte, North Carolina, we welcome your call.