Damage: Water Times
Water in your home can be damaging, not only to your home itself, but also to your contents and belongings. Whether a supply line burst, water heater leaked, toilet overflowed, or rainwater flooded your home, SpangleR and its’ water damage restoration team is available 24 hours a day for emergency water-removal and drying. Addressing water damage quickly can save repair costs and decrease the chances of mold growth in your home. Timing is everything. Let us get to it before the mold does.
The work done by our professional team begins with water removal and ends with ensuring your home is dry and safe against mold damage, The water damage restoration experts at SpangleR determine the best course of action based on the type and amount of water damage and the affected contents.
SpangleR partners with you through the entire repair process, from Start to Finish
The first and most important factor, in our pursuit to earn trust in each of our reconstruction projects, is meticulous communication. Every job is assigned a project manager, who monitors the entire process and will keep you informed, and answer any questions that may arise. When emergency services are required, a SpangleR representative will contact you by phone within 15 minutes at any time of day.
Mitigation is the process of stopping further damage from occurring. Once the property is secured, the next steps are to properly dry, contain and remove damaging elements and prepare for the restoration process.
SpangleR uses current and state-of-the-art estimating programs, and are updated monthly for accuracy at each geographic location. A typical estimate will have detailed line items and a sketched diagram of the areas involved. An Emergency Service/Mitigation bill is prepared at the conclusion of the initial service and can be billed directly to the insurance company. Then, a detailed estimate with the entire scope of work, will be presented before restoration work begins. Customer Product Selection Forms and Change Order Forms are used to communicate and track customer selections. A payment schedule is also set up at this time.
The reconstruction phase of the project is when results start to show. All scheduling is handled through our Job Planning system. Customer involvement is encouraged to assure choices are understood, and also to prevent any miscommunication or misunderstandings. Your project manager will work to schedule in a manner that minimizes inconvenience and delay.
Once we complete your job to your satisfaction, we use a Certificate of Satisfaction to confirm this. In most cases your insurance representative will issue payment. If your name is included on the payment, we ask that you endorse the check when the work is complete and you are satisfied. Larger jobs may also include your mortgage company on the check, and may be set up on a payment draw schedule. We can help you through this paperwork process.
Your complete satisfaction and willingness to refer our services to others is our ultimate goal. All repairs completed by SpangleR will be guaranteed for one year and will cover defects and/or malfunctions due to faulty installation. We are available for questions and concerns anytime before, during and after repairs.
Call SpangleR Restoration When You Need a Reliable Water Damage Restoration Company in Matthews NC
When it comes to water damage restoration, the quicker you address the problem on your Matthews, NC property, the better.
There are a lot of reasons for water damage restoration, some of the most common being flooded basements, sewage backups or floods, storm damage, or leaky / faulty appliances.
Regardless of the cause, when it comes to water damage restoration, the quicker you address the problem, the better. Ignoring water damage, for even a short period of time, can increase your risk of mold and increase the cost of overall repairs.
At Spangler Restoration, we recognize that every water damage scenario is a little different from the last, which is why we do a thorough inspection of the problem before we begin the process of water removal or extraction. After the water removal process, we make sure that your residential or commercial property is properly dried and dehumidified. If the area damaged by the water is not properly dried, even if the leak is contained, mold can begin to appear, causing potentially dangerous health hazards for your family.
After the water is dried, we will also work hard to clean and sanitize the area and begin the restoration process. Restoration may involve replacing rotted and damaged dry wall, tearing up ruined carpet and re-installing new flooring, or repairing tile or hardwood floors.
While dealing with water damage restoration is probably not something you are happy about, you can trust our team at Spangler Restoration to work hard to get your home back to where it was. We are located in the Matthews, North Carolina area, and our technicians have over 50 years of water damage restoration experience. If you have experienced some sort of water damage, contact us today to get one step closer to a repaired and restored home.
For high-quality, professional Water Damage Restoration in Charlotte, Holly Springs, Statesville, Greensboro, Belmont, Raleigh, Boone, or Matthews, NC, give Spangler Restoration a call today. You can always trust our team to get the job done right!
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